Every 2.5 minutes there is a crime targeting shipping, air or truck cargo around the world. Logistics is a process that is constantly threatened in many ways: the goods can be stolen, the truck can break down, the technology can fail and the weather usually has the last word. Therefore, companies are investing huge amounts in security.
The issue of safety is at the forefront of production and logistics centers today. Investment in a variety of security features is considerable and involves a fairly wide range of manufacturers and suppliers. Companies hire various auditors to audit individual operations, their high-profile parts or intralogistics processes. All of this is “supervised” by imposed normative standards that create a framework that defines how businesses should behave in this regard.
Except that these days it is not just a matter of traffic jams, accidents, technology failures, or weather conditions that pose a threat to the flow of international supply chains. Indeed, globally operating supply chains are also faced with phenomena that we know only from the television news: they are also disrupted by sabotage, piracy, smuggling and terrorism. “We carried out a survey in 2013 that revealed that a crime occurs every 2.5 minutes targeting ships, air and truck transport in the world,” said Tomáš Holomoucký, CEO of DB Schenker, which offers global logistics solutions and operates in more than 130 countries around the world. It is the leader in road and rail transport in Europe.
An Army of Security Experts
An important event in this area is the Days for Safety and Efficiency. This year, for example, Linde introduced its modern safety systems – particularly the Linde Safety Scan. “This is a special consulting service where our specialists search for and map potential security risks directly when handling equipment. They then analyze and recommend technical solutions to eliminate risk and increase security while helping implement them,” said Martin Petřík, Head of Marketing at Linde Material Handling, adding that after implementing the solution, they verify the effectiveness of the new measures and continue to be in contact with the company to ensure operational safety even in the long-term horizon.
For example, the Linde Safety Pilot warns the driver that their reach truck may overturn. Another safety feature was the Dynamic Mast Control assistance system, which automatically compensates for and minimizes the oscillations in the lifting column of reach trucks. In addition, Linde Curve Assist can increase safety by adjusting truck speed. “And there is also a Linde Speed Assist system for trucks that can distinguish whether the machine moves inside or outside the hall, and adjust the travel speed. This does assume that the higher speed can be used outdoors,” added Martin Řehák, Product Manager at Linde Material Handling.
A team of people is working to ensure that the risk of danger is minimized even at the DB Schenker logistics company. “We have developed the DB SCHENKER security service for our customers – we evaluate the security risks on the planned shipping route and we propose security measures for the customer, such as a security escort,” explained the Director, Tomáš Holomoucký. Truck haulage companies reduce the risk by tracking trucks with GPS. They are constantly under surveillance, and in most cases the driver has a button to report an emergency situation. Truck doors are protected against entry from the outside by security locks. If the driver does not report to the dispatchers for an extended period, a crisis scenario is triggered and the company proceeds at its discretion to save both the person and the goods and the truck. Modern camera systems and other security technologies are used in warehouses. On the other hand, the more there is a dependence on technologies and a functional Internet is growing, the more there is an increase in the risk of cyber-attacks or data theft.
However, most companies enable customers to monitor their shipments. “Tracking shipments is a given, so we offer basic tracking for all types of shipment for free and without registration on our eSchenker portal. In addition, we offer Advanced Tacking for monitoring truckloads across Europe. Customers can use Smartbox technology to transmit on-line information on GPS position for marine and rail containers, including the humidity, temperature or tilt,” Holomoucký continued.
Leave it to the Experts
Logistics companies often turn elsewhere for security. “By outsourcing security, logistics companies save costs and provide professional services with potential liability for losses incurred,” explained Miroslav Staško in Dopravní noviny, Director of the Specialized Solutions Division of Securitas ČR. According to him, logistics companies can concentrate on their own business and if it is combined with real security professionals, the company is ensured to have comprehensive services with efficiently managed security processes in place. “However, the risk is the gradual transfer of know-how but also of other internal and sensitive information to a foreign entity, which can be partially eliminated by setting up appropriate control and auditing mechanisms,” added Staško.
It is normal for companies to develop their own certification and validation system in which publicly available documents such as valid carrier liability insurance are verified prior to the start of any form of logistics and the validity of the registered license plates in the countries of origin for specific tractors and semi-trailers and concession papers and the like are checked. “Security certificates are an integral part of the quality system. In addition to the safety of goods, the safety of our employees is absolutely crucial to us so we have the Occupational Health and Safety Management System according to ČSN OHSAS 18001. Food is one of our frequent costs, which is why we also use the Food Safety Management System according to ISO 22000 HACCP Codex Alimentarius. We have also implemented TAPA FSR for logistics safety or the Authorizing Agents security program for air traffic at selected locations and AEO F Customs Standards throughout the whole republic,” said DB Schenker.
Countries also Provide Help
Individual countries are also interested in the security of logistics. Government agencies and supranational organizations have decided to set up private partnerships in the area of protecting thesupply chain. “They take the form of security standards that define both preventing emergencies and setting up procedures in the event of a crisis situation. Fulfilling the criteria and implementing measures bring companies advantages in terms of customs administration, such as less frequent inspections or shorter customs procedures. An example is the World Customs Organization’s Authorized Economic Operator project, which is recognized by a number of countries, including the European Union,” said logistics consultant, Ondřej Stejskal, writing on his blog. For the logistics chain, the breakdown in one segment affects the rhythm of the whole system. However, security programs represent a large investment that is expected to bring paybacks. Therefore, every business must consider whether it is worth investing in security risk.